Our website address is: http://OptionsRobot.com. Options Robot is an online resource for investment software.
Data Controller
For residents from the European Economic Area (EEA), Options Robot is the data controller responsible for your personal data.
When you use the Services, we may ask you to provide certain personal information. For example, we collect information from you when you register with Options Robot to create an account, purchase products or services, request customer support, fill out a form to have us contact you, or otherwise communicate with us.
When ordering or registering on our site, you may be asked to enter your name, phone number, email address, mailing address and/or other personal information. You do not have to provide this information to browse the site without making a purchase or creating an account.
Information You Provide When You Make a Purchase.
STRIPE: Using Link or Connecting your Bank Account. Stripe offers you the opportunity to store your payment methods with Stripe so that you can conveniently use it across merchants who are our Business Users (“Link” was formerly known as “Remember Me”). When you opt in to Link, you agree to let STRIPE store your Personal Data such as your payment method so that you can more readily make purchases through Link with Business Users of our payment processing Business Services (e.g. name, contact information, payment method details (e.g. card number, cvc, and expiration date)). When you choose to pay with Link, we will also collect Transaction Data related to your transactions.
If you choose to share bank account information (including for use in Link) with Stripe, then Stripe will periodically collect and process your account information (e.g. bank account owner information, account balances, account number and details, account transactions and, in some cases, credentials). With your separate permission, Stripe will share this Personal Data with Business Users that you choose. You can ask Stripe to stop collecting and sharing this information.
With your separate permission, Stripe will share contact information (e.g. shipping address, billing address and phone number) with Business Users that you do business with.
Paying Stripe. If you are buying goods or services directly from Stripe, we receive Transaction Data. For example, when you make a payment to Stripe Climate, we will collect contact information, payment method information, and information about that transaction.
Identity/Verification Services. We provide an identity verification service that automates comparing an identity document with your image (e.g., selfie). You may choose to opt-in to allow us to store that verification for future use across other merchants and/or separately consent to letting us use your biometric data to improve our verification technology. You can also ask us to stop providing you these services.
Whenever you visit or interact with the Services, we may use a variety of technologies that automatically or passively collect information about your online activity. This information may be collected in the following ways:
Usage Information: We may use cookies, web beacons, pixel tags, mobile analytics software, log files, or other technologies to collect certain information about your online activity, and interactions with our emails, online and mobile advertisements, and to allow us to keep track of analytics and certain statistical information which enables us to improve the Services.
Cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
There are generally three categories of cookies used on our Services:
We may obtain information about you from other trusted third party sources to update or supplement the information that you provide or that we collect automatically.
Options Robot may use the information we collect from and about you for a variety of business purposes; in general to provide the services, improve customer experience and engagement and develop the Services. We are committed to protecting and maintaining the privacy of your information. Therefore we will process your data only in accordance with applicable data protection law and this Privacy Policy.
We will have a lawful basis for processing your data if:
When you share information, for example, when you fill out a survey, request more information, or leave a review about our Services, that information may be visible to other Services users. Please be careful when sharing information while using the Services.
We may share the information collected from or about you for the following business purposes:
We will keep your personal data for as long as we need it for the purpose it is being processed for. For example, we will retain your information for as long as your account is active or as needed to provide you services; and after that, we will keep the personal information for a period which enables us to handle or respond to any complaints, queries or concerns relating to your account.
Account Information. When you access your account on the Services, you have the option to change certain information about yourself.
Email. If you consented to receive direct marketing, we provide you with the opportunity to opt out by following a link in the footer of all non-transactional email messages or by emailing us at support@OptionsRobot.com.
Cookie Options. You can refuse cookies by turning them off in your browser.
GDPR Rights. If you live in the European Economic Area (EEA), and wish to access, amend, delete, or transfer any Personal Data we hold about you, you may contact us as set forth in the “Contact Us” section.
California Privacy Rights. If you are a California resident, you have the right to request access to or deletion of your personal information. To take advantage of either of these rights, please contact us at support@optionsrobot.com.
We implement a variety of security measures to maintain the safety of your personal information. We take reasonable steps to protect the information provided via the Services from loss, misuse, and unauthorized access, alteration, disclosure, or destruction. However, no electronic data transmission or storage of information can be guaranteed to be fully secure or error free.
Our web site is not designed to appeal to children under the age of 16. Option Robot does not knowingly solicit any information from children nor do we knowingly market or otherwise target the Services to children.
If you have any questions or concerns regarding this Privacy Policy, please contact us at: